Email our engineering team at info@shiftaccessiblehomes.com with your unit serial number and a brief description of the issue. We aim to acknowledge within 2 hours during business days (Mon–Sat, 06:00–18:00 IST). For critical structural or pressurization faults, we escalate to a senior engineer within 30 minutes.

For Rugged Site Offices under warranty, we dispatch a field technician within 48 hours of confirmation. Remote diagnostics begin within 4 hours. If the issue involves the pressurization system or steel frame integrity, a structural engineer will contact you directly within 1 hour.

Yes. We stock heavy-duty steel panels, HVAC filters, and pressurization seals for all current models. Submit a parts request via email with your control room model and part number. Standard parts ship within 5 business days; custom fabrication may take 10–14 days.

We provide a half-day training session for up to 6 personnel at your mining site. The session covers pressurization checks, steel frame inspection, and emergency shutdown procedures. Schedule via email at least 2 weeks in advance. Travel and accommodation are billed separately.

Call our support line at +91 140 4235156 for immediate assistance. For non-urgent reports, email us with photos or a short video of the affected area. Our engineering team reviews all structural reports within 24 hours and provides a preliminary assessment.

Visit our FAQ page for detailed guides on installation, pressurization settings, steel frame load limits, and transport procedures. If you don’t find what you need, use the contact form or email us directly — we typically reply within one business day.